Frequently Asked Questions

How do I make a payment via bank transfer?

Select "Bank Deposit" as your method of payment during checkout, and you will receive you bank transfer instructions.

Can I have payment terms?

For US Corporations, payment terms will be considered with entry into a purchase agreement. Please contact us to inquire about the annual minimum contract amount.

For International Corporations, payment terms may be extended for qualified businesses wising to place minimum orders of USD 5,000.  You may download our credit application at the following link: International Credit Application

Can you use my UPS number for the shipping charges?

Yes, for shipping charges over $100.00. Email us for a quote so we can verify your UPS account.

Can you ship using my carrier of choice?

Only for international freight shipments over $5,000.00. In this case we can offer the terms Ex Works Houston. Export packing charges will apply.

Can I return my order?

All products are made to order. Returns are not accepted.

What are the terms & conditions of sale?

Please review our Terms & Conditions of Sale online.